Six Sigma Stacks Up六西格瑪棧行動

We could soon be listening to the swan song for extended warranties on music systems and HD TVs, back-to-base repairs for PCs and PDAs might be sent packing, and exorbitant fees from home-repairs on washing machines and refrigerators nothing more than a long-forgotten bank statement entry.我們很快就可以聽歌曲天鵝延長保修期的音樂系統和高清晰電視，返回基地修理電腦和掌上電腦可能會被包裝，高昂的費用由房屋維修洗衣機，冰箱只不過是長期被遺忘的銀行進入。 At least that’s the message I get from a forthcoming issue of the至少這是我收到的信息從即將發行的 International Journal of Process Management and Benchmarking國際期刊流程管理和基準 . 。

According to mechanical engineer C. Sudhahar of the Noorul Islam College of Engineering, in Tamil Nadu, India, and colleagues, manufacturers could make their products essentially defect-free if they were to apply the principles of “six-sigma” and use a little web 2.0 know-how to share knowledge across their organization.根據機械工程師角Sudhahar的Noorul伊斯蘭教工程學院，在泰米爾納德邦，印度，和他的同事，製造商可以使它們的產品基本上缺陷自由如果他們適用的原則， “六個西格瑪” ，並使用一個小Web 2.0的知道如何在分享知識的組織。

Six Sigma is a set of manufacturing principles and practices first developed by Bill Smith at六西格瑪是一套生產原則和做法，首次制定的比爾史密斯在 Motorola摩托羅拉 in the mid-1980s to help the company reduce defects from its products.在1980年代中期，以幫助該公司降低其缺陷產品。 Strictly speaking, in any manufacturing environment, there is always going to be a few rogue items, so “Six Sigma” more realistically refers to working within much tighter specifications than normal.嚴格地說，在任何製造環境中，始終存在著將一些無賴的項目，所以“六西格瑪”更現實的是指工作在更嚴格的規格高於正常。 The end result is that the approach leads to quality control with defect levels below 3.4 defects per million opportunities.最終的結果是，該方法導致質量控制與缺陷低於3.4的缺陷每百萬機會。 If you’re producing 3.4 million products each year, then on an annual basis just one customer is going to buy a dud.如果你生產的產品340萬，每年然後在年度基礎上只有一個客戶購買的啞彈。 To several significant figures, that’sa success rate of 99.99966%.為了幾個重要的數字，這是成功率為99.99966 ％ 。

The success of the Six Sigma concept in business has motivated many companies such as Volvo, Whirlpool, Nokia Siemens, and many others, to adopt and implement it.成功的六西格瑪概念的企業已促使許多公司如沃爾沃，惠而浦，諾基亞西門子，以及許多其他國家一樣，通過和執行它。 However, Sudhahar and colleagues point out that currently Six-Sigma is just one of three fields that dominate how modern organizations operate together with Information Technology (IT), and Web Engineering (WE), but each of these three fields are not yet fully integrated.然而， Sudhahar和他的同事指出，目前六西格馬僅僅是三個領域佔主導地位的現代組織如何運作與信息技術（ IT ）和網絡工程（我們） ，但每三個領域尚未完全集成。 The researchers have now developed a working model, which they call Web-based Six Sigma (WSS), that unites this trinity.研究人員現在已經制定了一個工作模式，他們呼籲基於Web的六西格瑪（ WSS ） ，這個團結的三位一體。

WSS enables the integration of WE facilities with the Six Sigma concept and allows experts both from within and outside an organization to share knowledge and pursue a defect-free goal. WSS使我們一體化的設施與六西格瑪的概念，讓專家從內部和外部的組織分享知識和追求的缺陷免費的目標。

The Six-Sigma approach involves five phases - define, measure, analyze, improve, and control phase, the six refers to the level of defect reduction itself, not the phases.六西格馬的方法包括五個階段-定義，測量，分析，改進和控制階段， 6指的水平減少缺陷本身，而不是階段。 The result of applying this approach to a product are benefits not only in defect reduction, but also in cutting cycle times, overall manufacturing costs, grabbing a bigger market share, improving productivity and service, customer retention, and more profoundly a cultural change within the organization.結果應用此方法對產品的好處不僅在缺陷減少，而且在各領域的週期，總的製造成本，佔據更大的市場份額，提高生產率和服務，留住客戶，更深刻的文化變革的組織。

In WSS, web-based six-sigma, the ideas at each phase are received from both internal and external experts from across organizational and outside cultures.在WSS ，基於Web的六個西格瑪，思想在每一個階段都收到來自內部和外部的專家從各地組織和外來文化。 A designated ‘facilitator’ is bridges the gap between those implementing the system and top management with security and privacy guaranteed through password protection and data encryption.指定的推動者是橋樑之間的差距是實施該系統和高層管理人員的安全和隱私保障通過密碼保護和數據加密。 If the number of employees in an organization is insufficient for a Six Sigma team, then WSS can be used to garner ideas from external experts in addition to those within the organization very easily.如果僱員人數在一個組織是不夠的六西格瑪團隊，然後WSS可以用來獲得來自外部觀念專家除了那些在本組織內變得非常容易。 Moreover, the gathering of knowledge from outside experts using the WSS can facilitate the receipt of unbiased suggestions.此外，收集知識的外部專家的使用WSS可以促進收到不帶偏見的建議。 This can enhance the efficiency of meeting customer requirements.這可以提高效率，滿足客戶的需求。

“WSS makes the coordination of Six Sigma elements an easier task even if many experts participate in the WSS project,” the researchers say. “ WSS協調，使六西格瑪的內容更容易的任務，即使許多專家參加WSS項目， ”研究者說。 They have demonstrated the model system with a working party from washing manufacturer Whirlpool with great success.他們已證明該模型系統的一個工作小組，從洗衣機製造商惠而浦取得了巨大的成功。

Finally, check out our freebie white paper in conjunction with Sciencebase.com: “最後，請查閱我們的免費白皮書結合Sciencebase.com ： “ 9 Ways to Recharge Your Six Sigma Program 9日的方式來充電的六西格瑪計劃 “. “ 。 The free to download (F2D) document shows you the steps you need to take to get the results you want from your process improvement projects.免費下載（ F2D ）的文件顯示您的步驟，您就可以取得想要的成果從您的工藝改進項目。 Learn the key to demonstrating positive change throughout the organization using your existing deployment leaders.學習的關鍵，積極的變化表明整個組織使用現有的部署領導人。 F2D here在這裡F2D . 。