Six Sigma Stacks Up六西格玛栈行动

We could soon be listening to the swan song for extended warranties on music systems and HD TVs, back-to-base repairs for PCs and PDAs might be sent packing, and exorbitant fees from home-repairs on washing machines and refrigerators nothing more than a long-forgotten bank statement entry.我们很快就可以听歌曲天鹅延长保修期的音乐系统和高清晰电视，返回基地修理电脑和掌上电脑可能会被包装，高昂的费用由房屋维修洗衣机，冰箱只不过是长期被遗忘的银行进入。 At least that’s the message I get from a forthcoming issue of the至少这是我收到的信息从即将发行的 International Journal of Process Management and Benchmarking国际期刊流程管理和基准 . 。

According to mechanical engineer C. Sudhahar of the Noorul Islam College of Engineering, in Tamil Nadu, India, and colleagues, manufacturers could make their products essentially defect-free if they were to apply the principles of “six-sigma” and use a little web 2.0 know-how to share knowledge across their organization.根据机械工程师角Sudhahar的Noorul伊斯兰教工程学院，在泰米尔纳德邦，印度，和他的同事，制造商可以使它们的产品基本上缺陷自由如果他们适用的原则， “六个西格玛” ，并使用一个小Web 2.0的知道如何在分享知识的组织。

Six Sigma is a set of manufacturing principles and practices first developed by Bill Smith at六西格玛是一套生产原则和做法，首次制定的比尔史密斯在 Motorola摩托罗拉 in the mid-1980s to help the company reduce defects from its products.在1980年代中期，以帮助该公司降低其缺陷产品。 Strictly speaking, in any manufacturing environment, there is always going to be a few rogue items, so “Six Sigma” more realistically refers to working within much tighter specifications than normal.严格地说，在任何制造环境中，始终存在着将一些无赖的项目，所以“六西格玛”更现实的是指工作在更严格的规格高于正常。 The end result is that the approach leads to quality control with defect levels below 3.4 defects per million opportunities.最终的结果是，该方法导致质量控制与缺陷低于3.4的缺陷每百万机会。 If you’re producing 3.4 million products each year, then on an annual basis just one customer is going to buy a dud.如果你生产的产品340万，每年然后在年度基础上只有一个客户购买的哑弹。 To several significant figures, that’sa success rate of 99.99966%.为了几个重要的数字，这是成功率为99.99966 ％ 。

The success of the Six Sigma concept in business has motivated many companies such as Volvo, Whirlpool, Nokia Siemens, and many others, to adopt and implement it.成功的六西格玛概念的企业已促使许多公司如沃尔沃，惠而浦，诺基亚西门子，以及许多其他国家一样，通过和执行它。 However, Sudhahar and colleagues point out that currently Six-Sigma is just one of three fields that dominate how modern organizations operate together with Information Technology (IT), and Web Engineering (WE), but each of these three fields are not yet fully integrated.然而， Sudhahar和他的同事指出，目前六西格马仅仅是三个领域占主导地位的现代组织如何运作与信息技术（ IT ）和网络工程（我们） ，但每三个领域尚未完全集成。 The researchers have now developed a working model, which they call Web-based Six Sigma (WSS), that unites this trinity.研究人员现在已经制定了一个工作模式，他们呼吁基于Web的六西格玛（ WSS ） ，这个团结的三位一体。

WSS enables the integration of WE facilities with the Six Sigma concept and allows experts both from within and outside an organization to share knowledge and pursue a defect-free goal. WSS使我们一体化的设施与六西格玛的概念，让专家从内部和外部的组织分享知识和追求的缺陷免费的目标。

The Six-Sigma approach involves five phases - define, measure, analyze, improve, and control phase, the six refers to the level of defect reduction itself, not the phases.六西格马的方法包括五个阶段-定义，测量，分析，改进和控制阶段， 6指的水平减少缺陷本身，而不是阶段。 The result of applying this approach to a product are benefits not only in defect reduction, but also in cutting cycle times, overall manufacturing costs, grabbing a bigger market share, improving productivity and service, customer retention, and more profoundly a cultural change within the organization.结果应用此方法对产品的好处不仅在缺陷减少，而且在各领域的周期，总的制造成本，占据更大的市场份额，提高生产率和服务，留住客户，更深刻的文化变革的组织。

In WSS, web-based six-sigma, the ideas at each phase are received from both internal and external experts from across organizational and outside cultures.在WSS ，基于Web的六个西格玛，思想在每一个阶段都收到来自内部和外部的专家从各地组织和外来文化。 A designated ‘facilitator’ is bridges the gap between those implementing the system and top management with security and privacy guaranteed through password protection and data encryption.指定的推动者是桥梁之间的差距是实施该系统和高层管理人员的安全和隐私保障通过密码保护和数据加密。 If the number of employees in an organization is insufficient for a Six Sigma team, then WSS can be used to garner ideas from external experts in addition to those within the organization very easily.如果雇员人数在一个组织是不够的六西格玛团队，然后WSS可以用来获得来自外部观念专家除了那些在本组织内变得非常容易。 Moreover, the gathering of knowledge from outside experts using the WSS can facilitate the receipt of unbiased suggestions.此外，收集知识的外部专家的使用WSS可以促进收到不带偏见的建议。 This can enhance the efficiency of meeting customer requirements.这可以提高效率，满足客户的需求。

“WSS makes the coordination of Six Sigma elements an easier task even if many experts participate in the WSS project,” the researchers say. “ WSS协调，使六西格玛的内容更容易的任务，即使许多专家参加WSS项目， ”研究者说。 They have demonstrated the model system with a working party from washing manufacturer Whirlpool with great success.他们已证明该模型系统的一个工作小组，从洗衣机制造商惠而浦取得了巨大的成功。

Finally, check out our freebie white paper in conjunction with Sciencebase.com: “最后，请查阅我们的免费白皮书结合Sciencebase.com ： “ 9 Ways to Recharge Your Six Sigma Program 9日的方式来充电的六西格玛计划 “. “ 。 The free to download (F2D) document shows you the steps you need to take to get the results you want from your process improvement projects.免费下载（ F2D ）的文件显示您的步骤，您就可以取得想要的成果从您的工艺改进项目。 Learn the key to demonstrating positive change throughout the organization using your existing deployment leaders.学习的关键，积极的变化表明整个组织使用现有的部署领导人。 F2D here在这里F2D . 。